Client Services

The Training Program Life Cycle
Phase Activity How is Your Program Working?
Needs Assessment The initial step is to determine job requirements and assess individual needs. How do you identify training requirements?
Are you satisfied with your present methods?
Course Selection After needs are determined, the most effective method of satisfying the training requirements is selected. How do you identify training alternatives?
Do you have access to the programs you need?
What is the process used to develop a training
Training Administration Planning, enrollments, and reporting are important management activities. How is your program administered?
Do employees and management find this
method satisfactory?
Training Evaluation Training should be evaluated periodically to determine whether objectives are being reached. How do you evaluate training?
Do some areas need further evaluation?


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UAW-Ford Case Study