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Medical and Dental Office Skills

Introduction to Medical Office Assisting

Course #: 1S0
Duration: 30 hours
What Students Learn: Describes what a medical office assistant does; identifies important qualifications for the career; and distinguishes common medical specialties. You will develop skill in the important areas of personal time management, developing an effective routine, facilities maintenance, equipment and teaching wellness.

Effective Communication Skills for the Medical Office

Course #: 1S1
Duration: 30 hours
What Students Learn: How verbal and nonverbal communications can work effectively with patients, physicians, and other medical office staff. Major topics include interacting with patients and the medical team; reception; basics of English usage; proofreading; basics of writing; composing professional-quality letters; and formatting of history, consultation, pathology, and other medical reports.

Terminology in the Medical Office

Course #: 1S28X2
Duration: 30 hours
What Students Learn: This comprehensive course begins with a study of how medical terms are formed and the rules of medical terminology. Covers the language associated with the anatomy, physiology, pathology, clinical medicine, and laboratory procedures associated with specific body systems. Concludes with pharmacology - the scientific study of drugs. A pronunciation guide is included.

Handling of Medical Records and Billing

Course #: 1S3
Duration: 30 hours
What Students Learn: You will learn how to create and maintain complete and accurate medical records, how to file medical records so that they can be retrieved easily, and how to screen and process mail efficiently. You will learn how to perform basic medical office billing and bookkeeping duties, and practice using the pegboard system of accounting.

Assisting the Physician

Course #: 1S4
Duration: 30 hours
What Students Learn: Focuses on the skills needed to assist physicians in patient care. You will learn proper techniques for taking measurements and vital signs, handing examination supplies to the physician, and educating patients. You will study disease control and proper techniques of positioning and draping patients. Covers office emergencies, tray set-ups, sterile field technique, and general techniques used for assisting with minor surgical procedures.

Introduction to Diagnostic Laboratory Procedures

Course #: 1S5
Duration: 30 hours
What Students Learn: This course discusses the basic diagnostic tests that may be performed or managed in a medical office laboratory. Included are guidelines for sample collection and handling, laboratory safety, tests performed for urinalysis, hematology, pregnancy testing, tuberculosis testing, and steps involved in obtaining an electrocardiogram.

Advanced Medical Terminology for Radiology and Surgery

Course #: 1S6
Duration: 30 hours
What Students Learn: Begins with an overview of the causes and treatments of cancer. You will learn about the types and uses of x-ray, ultrasound, MRI, and nuclear medicine tests. Pharmacology is reviewed and you will add to your surgical vocabulary and be able to identify surgical positions and supplies. The course is helpful for students and for office staff who work in medical settings that deal with oncology, surgery or medical transcription.

Introduction to Medical Transcription

Course #: 3S0
Duration: 30 hours
What Students Learn: This course gives an overview of the medical transcription field; provides a comprehensive job description; identifies employment opportunities; discusses the purpose and content of medical records; outlines the laws and ethical standards with which the medical transcriptionist must comply.

Medical Transcriptionist Learning Lab (with word processor and transcriber)

Course #: 3S1
Duration: 30 hours
What Students Learn: For those who have a solid foundation in medical terminology, English usage and medical records, this course provides extensive practice and training in hands-on medical transcription. After an introduction to the different kinds of transcription and dictation equipment, you will transcribe cassette tapes of the following types of patient records from an example hospital: History and Physical Report, Request for Consultation, Operative Report, Radiology Report, Pathology Report; and Discharge Summary.

Special Notes: You need to have access to a word processor and transcriber to take this course. Any equipment that would allow you to submit typed reports (Typewriter, PC, word processor) would be acceptable for the word processor. Since the audio tapes included in the course are standard size, the transcriber must accommodate standard size cassettes - not microcassettes.

Students who select the course option that includes equipment receive the following:

Brother Word Processor: Model WP-1700; 14 lines by 80 character LCD display; 3.5 1.44 MB disk drive; address book; spreadsheet; pull-down menus.

Panasonic Transcriber: Model RR-830 standard cassette; variable speed control; automatic backspace control; built-in microphone; headset; foot control.

Medical Transcriptionist Learning Lab (with transcriber only)

Course #: 3S2
Duration: 30 hours
What Students Learn: For those who have a solid foundation in medical terminology, English usage and medical records, this course provides extensive practice and training in hands-on medical transcription. After an introduction to the different kinds of transcription and dictation equipment, you will transcribe cassette tapes of the following types of patient records from an example hospital: History and Physical Report, Request for Consultation, Operative Report, Radiology Report, Pathology Report; and Discharge Summary.

Special Notes: You need to have access to a word processor and transcriber to take this course. Any equipment that would allow you to submit typed reports (Typewriter, PC, word processor) would be acceptable for the word processor. Since the audio tapes included in the course are standard size, the transcriber must accommodate standard size cassettes - not microcassettes.

Students who select the course option that includes equipment receive the following:

Brother Word Processor: Model WP-1700; 14 lines by 80 character LCD display; 3.5 1.44 MB disk drive; address book; spreadsheet; pull-down menus.

Panasonic Transcriber: Model RR-830 standard cassette; variable speed control; automatic backspace control; built-in microphone; headset; foot control.

Medical Transcriptionist Learning Lab (with word processor only)

Course #: 3S3
Duration: 30 hours
What Students Learn: For those who have a solid foundation in medical terminology, English usage and medical records, this course provides extensive practice and training in hands-on medical transcription. After an introduction to the different kinds of transcription and dictation equipment, you will transcribe cassette tapes of the following types of patient records from an example hospital: History and Physical Report, Request for Consultation, Operative Report, Radiology Report, Pathology Report; and Discharge Summary.

Special Notes: You need to have access to a word processor and transcriber to take this course. Any equipment that would allow you to submit typed reports (Typewriter, PC, word processor) would be acceptable for the word processor. Since the audio tapes included in the course are standard size, the transcriber must accommodate standard size cassettes - not microcassettes.

Students who select the course option that includes equipment receive the following:

Brother Word Processor: Model WP-1700; 14 lines by 80 character LCD display; 3.5 1.44 MB disk drive; address book; spreadsheet; pull-down menus.

Panasonic Transcriber: Model RR-830 standard cassette; variable speed control; automatic backspace control; built-in microphone; headset; foot control.

Medical Transcriptionist Learning Lab (without equipment)

Course #: 3S4
Duration: 30 hours
What Students Learn: For those who have a solid foundation in medical terminology, English usage and medical records, this course provides extensive practice and training in hands-on medical transcription. After an introduction to the different kinds of transcription and dictation equipment, you will transcribe cassette tapes of the following types of patient records from an example hospital: History and Physical Report, Request for Consultation, Operative Report, Radiology Report, Pathology Report; and Discharge Summary.

Special Notes: You need to have access to a word processor and transcriber to take this course. Any equipment that would allow you to submit typed reports (Typewriter, PC, word processor) would be acceptable for the word processor. Since the audio tapes included in the course are standard size, the transcriber must accommodate standard size cassettes - not microcassettes.

Students who select the course option that includes equipment receive the following:

Brother Word Processor: Model WP-1700; 14 lines by 80 character LCD display; 3.5 1.44 MB disk drive; address book; spreadsheet; pull-down menus.

Panasonic Transcriber: Model RR-830 standard cassette; variable speed control; automatic backspace control; built-in microphone; headset; foot control.

Introduction to Dental Office Assisting

Course #: 2S0
Duration: 30 hours
What Students Learn: Introduces dentistry, dental assisting, and being part of the dental team. You learn the role, qualifications and duties of a dental assistant. Covers preventive dentistry, causes of dental disease, techniques to reverse and stop periodontal disease, dental prophylaxis, the use of fluoride and patient home care techniques.

Dental Terminology, Charting, and the Operatory

Course #: 2S1
Duration: 30 hours
What Students Learn: Dental terminology and anatomy are introduced, charting and cavity classification are investigated, and the major pieces of equipment and handing techniques used in the dental operatory are presented.

Dental Emergencies, Disease Transmission and Infection Control

Course #: 2S2
Duration: 30 hours
What Students Learn: This course presents an overview of oral pathology, disease transmission, dental emergencies, and infection control. The most current concepts and procedures for infection control and sterilization are described along with emergency procedure and safety regulations that relate to the dental office.

Dental Radiology

Course #: 2S3
Duration: 30 hours
What Students Learn: This course examines the use of x-radiation to study and diagnose conditions inside the tissues of the body. The components of the dental x-ray machine, controls for x-ray protection, correct placing of the film, how to process the exposed radiograph and how to prepare films for mounting and interpretation are presented.

Dental Materials, Anesthesia, and Medications

Course #: 2S4
Duration: 30 hours
What Students Learn: Introduces basic pharmacology and its relation to the dental profession; types and administration of anesthesia; and materials used for dental restorations and impressions. An introduction to cavity preparations, dental cast making, and bite registration are covered.

Dental Specialties

Course #: 2S5
Duration: 30 hours
What Students Learn: The dental specialties of Endodontics, Periodontics, Pediatric Dentistry, Orthodontics, Prosthodontics, and Oral and Maxillofacial Surgery are examined. Covers the diagnostic methods, instruments, appliances, and treatment procedures employed in each specialty. Making the patient comfortable, relaxed, and as pain free as possible during, and after, any dental procedure is emphasized.

Business Administration for the Dental Office

Course #: 2S6
Duration: 30 hours
What Students Learn: This course provides a thorough overview of the financial affairs of a dental office. You will learn good communication skills; how to schedule appointments; protecting and retrieving business and patient records; recording and management of patient accounts using pegboard and computerized systems; structured collections procedures; inventory control; and accounts payable bookkeeping.

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