Small Business Management
Become a Small Business Manager with at-home training from Penn Foster Workforce Development.
There are certain skills you need to manage a small business. The Penn Foster Career School Small Business Management Program helps you learn them quickly and conveniently. You will get hands-on training in:
- Preparing for Business Success and Market Research
- Writing a Business Plan and FinancingYour Business
- Legal Requirements and Resources
- Putting Your Business Online and Preparing a Budget
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Instruction Set 1
Learning Strategies
The advantages of learning at home; types of study materials; types of examinations; accessing and using the features of our web site; determining what kind of learner you are; establishing a study schedule; using study tips; preparing for and taking examinations.
Preparing for Business Success
What you need to know before you get started: the pros and cons of starting a small business; evaluating your own strengths and weaknesses; avoiding the ten most common mistakes; exploring online resources.
Instruction Set 2
Choosing Your Business
Types of businesses; the pros and cons of different types of businesses; facts and figures; legal points; special considerations; online resources.
Keys to Success
Identifying your mission; creating a Mission Statement; setting measurable goals; stages of growth.
Business Connections
Where and how to begin networking; building and maintaining your network; successful networking; developing community contacts; finding a mentor; online connections.
Instruction Set 3
Market Research
Where to start your research; the benefits of market testing; using demographics; finding your target market; adjusting to market changes; creating a questionnaire; types of surveys; interpreting data; customer buying behavior and values; online resources.
Basics of a Business Plan
Business information; your industry; your operating plant; your financial plan; supporting documentation; background research; getting started; using the library; researching costs and pricing; business tips; finding business plan software
Writing a Business Plan
Getting ready to write; Introduction and Overview; the Business section; Background, Mission Statement, Products and Services, and Target Customers, positioning your business; product differentiation; the Industry section: Market Position and Competition.
Instruction Set 4
Your Business Structure
Choosing a structural status; plant and equipment needs; describing your inventory; your management structure; Total Quality Management; developing processes; staffing considerations.
Financing Your Business
Finding the right financing; types of financing; banks and other lending institutions and agencies; equity financing; finding financial resources online; avoiding undercapitalization.
Legal Requirements and Resources
Types of legal requirements;legal resources; regulations, licenses and permits; federal, state and local requirements; payroll; zoning laws; business taxes.
Instruction Set 5
Marketing that Works
Your marketing plan; tips for effective marketing; advertising campaigns; public relations campaigns; marketing resources; promotions and publicity; finding the right strategy for your business.
Building a Team
Hiring the right people; keeping the right people; internal customer service; suppliers, distributors and experts; referrals and recommendations.
Putting Your Business Online
What is e-commerce; establishing your Web presence; security, credibility, and consumers; creating your Web page; online resources; Web service providers; making yourself known.
Instruction Set 5
Preparing a Budget
Estimating costs and expenses; software and online resources; forecasting sales volume; pricing strategies; making financial projections; financial analysis; performance measures.
Keeping Business Records
The importance of keeping records; bookkeeping basics; computerized accounting; record keeping for tax purposes; line item descriptions; income statements; your business status; financial statements and statement analysis.
Graded Project — Creating Your Business Plan
Pulling all the elements together; filling in the missing pieces; developing the overview; evaluating the overall plan; tips for presenting a stronger plan.
Learning Aid: Starting Your Own Business CD-ROM
We reserve the right to change program content and materials when it becomes necessary.
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